A software error caused Subaru to completely eliminate 293 of its Ascent 2019 SUVs . According to a safety recall report filed with the National Highway Traffic Safety Administration ( NHTSA ), through inappropriate coding.
The robots missed welds on the B-pillars of the cars holding the hinges at the second-row doors. This blunder reduced the strength of the car and could cause injury to passengers in a collision.
The company stated that there was no physical cure available to repair these cars and that as such, they would all be destroyed instead of being refurbished. . He added that, fortunately, only nine units were sold to customers; all will receive replacements.
Subaru stated that the defect was found in cars assembled between July 13 and July 21. However, all cars assembled during this period had no defects. She discovered the widespread flaw when she launched an internal investigation after initially spotting a single defective vehicle during a checkup in July.
Earlier this month, General Motors had to remember 1.2 million vehicles because a bug caused a momentary malfunction of the electronic power steering system. Although, unlike Subaru a hotfix was enough to solve the problem. Customers of Tesla complained about about software failures on several occasions, which had to be corrected by live updates.
As vehicles and their production processes continue to rely increasingly on software, automakers' development practices need to become more stringent and aim for higher quality rejections to keep customers safe.