Technology

The Customer Care Bar Has Never Been Higher, so Brands Must Automate to Keep Up

Product and price have been the key differentiators of the retail trade for decades. However, in a world of ever-changing consumer expectations and innovative new competitors, relying on these differentiators no longer gives brands the competitive edge they need to thrive in the face of competition. fierce. It's easier than ever for consumers to compare […]

Technology

UK telecom regulator gets nearly $1M to put phone numbers on the blockchain

Ofcom, the telecommunications and broadcasting regulator of the United Kingdom, received $ 915,000 (£ 700,000) to explore blockchain as a potential solution to telephone number management issues from the country. The money from the Department of Business, Energy and Industrial Strategy will be used to finance research and development activities on telecommunication technologies used in […]